Moon Palace The Grand CancunInclusive - CancĂșn
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Moon Palace The Grand CancunInclusive
CancĂșn Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO,
No. of rooms
898
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
CM ES FR
8.6/10
No. of rooms
898
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
CM ES FR
8.6/10
Set in CancĂșn in the Quintana Roo Region, 25 km from La Isla Shopping Mall, Moon Palace The Grand CancunInclusive boasts an outdoor pool and year-round outdoor pool. The resort has a childrens playground and a private beach area, and guests can enjoy a meal at the restaurant. Free WiFi is available throughout the property and free private parking is available on site.
A flat-screen TV with cable channels, as well as an iPod docking station are featured. Certain rooms feature a seating areayou can relax. You will find a coffee machine in the room. Each room is fitted with a private bathroom equipped with a bath. Extrasbathrobes, slippers and free toiletries.
You will find a 24-hour front desk, hairdressers, and gift shop at the property.
This resort has water sports facilities and free use of bicycles and car hire are available. Guests can enjoy various activities in the surroundings, including golfing and cycling. Beto Avila Stadium is 27 km from Moon Palace Grand, while Coco Bongo is 28 km from the property. The nearest airport is CancĂșn International Airport, 14 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
If a deposit cannot be charged to a guests credit card, the property will call the guest directly to confirm the credit card information.
Please note that shuttle service between sister properties of Palace resort isincluded.
Please note that the "Lounge and relaxation area" spa package has an additional charge as does the "Beauty services" package which separately includes the following services: facial treatment, makeup service, hair treatment, manicure, pedicure, haircut, hair coloring, hairstyling, body treatment, body scrub, body wrap.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Grand Deluxe Garden View. The hot tub is a top feature of this double room. The spacious double room features air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom boasting a walk-in shower. ;
Grand Swim Up Suite Garden View. Please note that this Suite has King bed or two double bed subject to availability. This suite has a iPod dock, hot tub and tilemarble floor. ;
Grand Family Suite Garden View. Guests will have a special experience as this family room features a hot tub. Offering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 3 beds. ;
Grand Presidential Suite. The hot tub is the standout feature of this suite. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. The suites kitchen is available for cooking and storing food. The spacious suite provides soundproof walls, a minibar, a tea and coffee maker, executive lounge access and a flat-screen TV with streaming services. The unit offers 3 beds. ;
Grand Honeymoon Suite - King Size Bed. Guests will have a special experience as this double room features a hot tub. The spacious double room offers air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed. ;
Grand Governor Suite - King Size Bed. This suites standout feature is the hot tub. Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The spacious suite offers soundproof walls, a minibar, a tea and coffee maker, executive lounge access, as well as a flat-screen TV with streaming services. The unit has 1 bed. ;
Grand Deluxe Garden View. This double rooms special feature is the hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views.
Table tennis
Pool bar
Barber/beauty shop
Chapel/shrine
Shared stationery such as printed menus, magazines, pens, and paper removed
Bike tours
Lockers
Beauty Services
Yoga classes
Mini golf
Fitness classes
Luggage storage
Spa and wellness centreadditional charge
Parking on site
Free parking
Happy hour
Laundryadditional charge
Internet services
Water park
Swimming pool
Swimming pool toys
Outdoor furniture
CCTV in common areas
Bar
Live music/performance
Horse ridingoffsiteadditional charge
Food can be delivered to guest accommodation
Foot massage
Live sport events (broadcast)
24-hour front desk
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Currency exchange
Breakfast takeaway containers
Airport drop offadditional charge
Tour or class about local cultureadditional charge
First aid kit available
Restaurant
Trouser pressadditional charge
Airport shuttle
Designated smoking area
Sun terrace
Full body massage
Kids' club
Aerobics
Shuttle service
Cashless payment available
Terrace
WiFi available in all areas
Fishingoffsiteadditional charge
Body treatments
Safety deposit box
Staff follow all safety protocols as directed by local authorities
Bowlingadditional charge
Games room
Airport shuttle (additional charge)
Invoice provided
Body scrub
Access to health care professionals
Air conditioning
Accessible parking
Kid meals
Spa/wellness packages
Steam room
Airport pick upadditional charge
Contactless check-in/check-out
Entertainment staff
Couples massage
Tennis court
Spa facilities
Hair styling
Garden
Pool with view
Spa lounge/relaxation area
Evening entertainment
Fitness/spa locker rooms
Board games/puzzles
Fence around pool
Express check-in/check-out
Children's playground
Car hire
ATM/cash machine on site
Smoke alarms
Billiards
Mobile app for room service
Saunaadditional charge
24-hour security
WiFi
Private check-in/check-out
Manicure
Hand massage
Physical distancing rules followed
Back massage
Security alarm
Snack bar
Babysitting/child servicesadditional charge
Guests have the option to cancel any cleaning services for their accommodation during their stay
Cycling
Kids' outdoor play equipment
Screens or physical barriers placed between staff and guests in appropriate areas
All plates, cutlery, glasses and other tableware have been sanitized
Sun umbrellas
Non-smoking rooms
Wine/champagne
Ironing serviceadditional charge
Private parking
Valet parking
Facial treatments
Room service
Shared lounge/TV area
Use of cleaning chemicals that are effective against Coronavirus
Massage chair
Fitness
Daily housekeeping
Fax/photocopyingadditional charge
Lift
Fruits
Hair colouring
Hair treatments
Beach
Heated pool
Fitness centre
Delivered food is securely covered
Indoor play area
Neck massage
Breakfast in the room
Make up services
Family rooms
Swimming Pool
Meeting/banquet facilitiesadditional charge
Fire extinguishers
Dry cleaningadditional charge
Shuttle service (additional charge)
Massageadditional charge
Golf course (within 3 km)additional charge
Head massage
Face masks for guests available
Nightclub/DJ
Coffee house on site
Body wrap
Outdoor pool
Tennis equipment
Hand sanitizer in guest accommodation and key areas
Special diet menus (on request)
Tour desk
Parking
Hair cut
Private beach area
Physical distancing in dining areas
Sun loungers or beach chairs
Pedicure
Guest accommodation sealed after cleaning
Rooftop pool
Snorkellingadditional charge
Outdoor pool (all year)
Personal trainer
Kid-friendly buffet
Hot tub/Jacuzzi
Business centre
Key card access
Cooking classadditional charge
Free WiFi
Process in place to check health of guests
Facilities for disabled guests

