Moon Palace The Grand CancunInclusive - CancĂșn
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Moon Palace The Grand CancunInclusive
CancĂșn Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO,
No. of rooms
898
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
CM ES FR
8.6/10
No. of rooms
898
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
CM ES FR
8.6/10
Set in CancĂșn in the Quintana Roo Region, 25 km from La Isla Shopping Mall, Moon Palace The Grand CancunInclusive boasts an outdoor pool and year-round outdoor pool. The resort has a childrens playground and a private beach area, and guests can enjoy a meal at the restaurant. Free WiFi is available throughout the property and free private parking is available on site.
A flat-screen TV with cable channels, as well as an iPod docking station are featured. Certain rooms feature a seating areayou can relax. You will find a coffee machine in the room. Each room is fitted with a private bathroom equipped with a bath. Extrasbathrobes, slippers and free toiletries.
You will find a 24-hour front desk, hairdressers, and gift shop at the property.
This resort has water sports facilities and free use of bicycles and car hire are available. Guests can enjoy various activities in the surroundings, including golfing and cycling. Beto Avila Stadium is 27 km from Moon Palace Grand, while Coco Bongo is 28 km from the property. The nearest airport is CancĂșn International Airport, 14 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
If a deposit cannot be charged to a guests credit card, the property will call the guest directly to confirm the credit card information.
Please note that shuttle service between sister properties of Palace resort isincluded.
Please note that the "Lounge and relaxation area" spa package has an additional charge as does the "Beauty services" package which separately includes the following services: facial treatment, makeup service, hair treatment, manicure, pedicure, haircut, hair coloring, hairstyling, body treatment, body scrub, body wrap.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Grand Deluxe Garden View. The hot tub is a top feature of this double room. The spacious double room features air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom boasting a walk-in shower. ;
Grand Swim Up Suite Garden View. Please note that this Suite has King bed or two double bed subject to availability. This suite has a iPod dock, hot tub and tilemarble floor. ;
Grand Family Suite Garden View. Guests will have a special experience as this family room features a hot tub. Offering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 3 beds. ;
Grand Presidential Suite. The hot tub is the standout feature of this suite. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. The suites kitchen is available for cooking and storing food. The spacious suite provides soundproof walls, a minibar, a tea and coffee maker, executive lounge access and a flat-screen TV with streaming services. The unit offers 3 beds. ;
Grand Honeymoon Suite - King Size Bed. Guests will have a special experience as this double room features a hot tub. The spacious double room offers air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed. ;
Grand Governor Suite - King Size Bed. This suites standout feature is the hot tub. Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The spacious suite offers soundproof walls, a minibar, a tea and coffee maker, executive lounge access, as well as a flat-screen TV with streaming services. The unit has 1 bed. ;
Grand Deluxe Garden View. This double rooms special feature is the hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views.
Key card access
Spa facilities
Parking on site
Fruits
Kid meals
Body wrap
Head massage
Bowlingadditional charge
Make up services
Live music/performance
Cashless payment available
All plates, cutlery, glasses and other tableware have been sanitized
Tennis equipment
Shared stationery such as printed menus, magazines, pens, and paper removed
Beach
Body scrub
Spa and wellness centreadditional charge
Face masks for guests available
Massageadditional charge
Spa lounge/relaxation area
Valet parking
Tennis court
Kids' club
Outdoor pool
Parking
Breakfast in the room
Shuttle service (additional charge)
Heated pool
Food can be delivered to guest accommodation
Daily housekeeping
Airport drop offadditional charge
Evening entertainment
Table tennis
Kids' outdoor play equipment
Private beach area
Sun umbrellas
Private parking
Fence around pool
Saunaadditional charge
Body treatments
Express check-in/check-out
Terrace
Sun terrace
Beauty Services
Tour or class about local cultureadditional charge
Facial treatments
Laundryadditional charge
Spa/wellness packages
Snorkellingadditional charge
Hand massage
Hair treatments
Shuttle service
Internet services
Airport pick upadditional charge
Cooking classadditional charge
Billiards
Fitness classes
Fitness
Mobile app for room service
Special diet menus (on request)
Coffee house on site
Hair colouring
Pedicure
Golf course (within 3 km)additional charge
CCTV in common areas
Guest accommodation sealed after cleaning
Physical distancing rules followed
Delivered food is securely covered
Cycling
Facilities for disabled guests
Neck massage
Foot massage
Board games/puzzles
Airport shuttle (additional charge)
First aid kit available
Restaurant
Car hire
Smoke alarms
Swimming Pool
Invoice provided
Linens, towels and laundry washed in accordance with local authority guidelines
Safety deposit box
Steam room
Yoga classes
Physical distancing in dining areas
Lift
Pool with view
Personal trainer
Room service
Couples massage
Screens or physical barriers placed between staff and guests in appropriate areas
Guests have the option to cancel any cleaning services for their accommodation during their stay
Children's playground
Mini golf
Accessible parking
Back massage
Contactless check-in/check-out
Massage chair
24-hour front desk
Games room
Air conditioning
Private check-in/check-out
Pool bar
Lockers
Tour desk
Trouser pressadditional charge
Entertainment staff
Shared lounge/TV area
Free parking
Babysitting/child servicesadditional charge
Water park
Process in place to check health of guests
Manicure
Aerobics
Hand sanitizer in guest accommodation and key areas
Access to health care professionals
Security alarm
Free WiFi
WiFi
Hot tub/Jacuzzi
Wine/champagne
Nightclub/DJ
Dry cleaningadditional charge
Garden
Non-smoking rooms
Guest accommodation is disinfected between stays
WiFi available in all areas
Staff follow all safety protocols as directed by local authorities
Outdoor furniture
Airport shuttle
Swimming pool toys
Indoor play area
Fax/photocopyingadditional charge
Rooftop pool
Bar
Ironing serviceadditional charge
Meeting/banquet facilitiesadditional charge
Currency exchange
Business centre
Outdoor pool (all year)
24-hour security
Use of cleaning chemicals that are effective against Coronavirus
Fitness/spa locker rooms
Live sport events (broadcast)
Snack bar
Kid-friendly buffet
Fire extinguishers
Barber/beauty shop
Fitness centre
Happy hour
Fishingoffsiteadditional charge
Full body massage
Family rooms
Designated smoking area
Horse ridingoffsiteadditional charge
Swimming pool
Luggage storage
Sun loungers or beach chairs
ATM/cash machine on site
Hair styling
Breakfast takeaway containers
Bike tours
Chapel/shrine
Hair cut

